Refund policy

Return & Refund Policy – Kashleem's Official

At Kashleem's Official, we strive to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Returns
You have 7 days from the date of delivery to request a return. To be eligible for a return:

• Item must be unused and in original condition
• Item must be in original packaging
• Proof of purchase is required

Non-Returnable Items

• Used or damaged items (not due to our fault)
• Customized or personalized products
• Sale items (if marked non-refundable)

Refunds
Once we receive and inspect your returned item:

• We will notify you about approval or rejection
• Approved refunds will be processed within 5–7 business days
• Refund will be issued via original payment method

Late or Missing Refunds
If you haven’t received your refund:

• Check your bank account again
• Contact your bank/payment provider
• If still not received, contact us

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact Us
For returns, email us at: kashleem34@gmail.com